Returns and exchanges are accepted on merchandise within 14 days of receipt for items that HAVE NOT BEEN USED, WORN, ALTERED OR WASHED.
We do not refund the cost of shipping the item(s) back. Return shipping charges are the responsibility of the customer.
WHERE DO I SEND MY RETURN OR EXCHANGE?
After contacting us and setting up a return authorization send your return or exchange to:
Bubble Gum Surf Wax
1106 2nd St
Encinitas CA 92024
* Consider using an insured service that uses tracking numbers to the above address. (This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves).
WHEN / HOW WILL I BE REFUNDED?
Once your package has been received at Bubble Gum Surf Wax, your refund will be processed in the original form of payment and you will be notified via email.