All Creatures products are guaranteed for a period of 12 months from the purchase date against defects in materials and workmanship. This guarantee does not cover natural wear and tear, neglect or abuse. To make a warranty claim simply return the product and sales receipt to the place of purchase.
Creatures leashes are guaranteed for 12 months from the purchase date against defects in material and workmanship. This guarantee does not cover fin cuts, natural wear and tear or abuse.
This leash is used at your own risk and should not be relied upon as a life saving device and must not be used as a substitute for good swimming ability, ocean knowledge and proper precautions. The manufacturer, distributor and seller expressly disclaim any liability for injury, death, property damage or other loss or damage surfer by any person as a consequence of the use of this leash.
BOARD COVER WARRANTY
Creatures offer a limited one-year warranty, from the time of initial purchase, against manufacturing defects. Creatures will replace, at its discretion, any board cover found to be defective within the scope of the one year limited warranty covenants. This limited warranty excludes normal wear and tear, damage due to misuse and the failure of zip sliders and zip track due to neglect. Claims should be presented at the store where you purchased the board cover.
BOARD COVER ZIP CARE TIPS
Creatures uses metal slider on all our covers as they are tough and more robust than plastic alternatives. They can have a significantly longer lifespan than plastic sliders when looked after correctly. Now, as we all know, saltwater is extremely corrosive to metals, so, to help you to keep your Creatures cover in great condition and ready to travel when you are, we would like to offer you the following tips:
1. Please check your zip sliders regularly for any corrosion (white powder) and take note of how freely the sliders move around the bag.
2. If the sliders become immersed or are continually in contact with salt water (wet hands and fingers after surfing) please rinse with fresh water.
3. If your sliders do get stuck, please to not force them – instead wash and brush zip and sliders with mild detergent using a tooth brush to remove corrosion. Once you have removed as much corrosion as possible apply a liberal coat of silicon spray to both zipper and sliders. The next step requires patience and a gentle touch; while holding the zipper gently pull the slider back and forth – be patient and gentle as this may take some time and you may have to repeat the the wash / lubricate stages. Once you have freed the slider, clean and lubricate the corroded zipper area and slider.
4. If storing your cover away for any extended period of time, please wash both zip and sliders with mild detergent and a toothbrush to remove all dirt and saltwater. Then, apply a liberal amount of Vaseline or grease to the sliders to prevent any corrosion during storage. Fact: Board cover can be a costly purchase, but considering the thankless job they do in protecting and storing your boards a well maintained and cared for cover will be one of the best investments you can make.